Privacy Policy

Effective Date: November 26, 2025

Last Updated: November 26, 2025

Table of Contents

1. Introduction

Kelly Killeen, MD, FACS has created this privacy policy to demonstrate our commitment to user, visitor, and patient privacy with regard to our website and any affiliated websites or portals. Privacy is of great importance to us. By accessing this Website, you acknowledge and agree to this Privacy Policy and also agree to comply with our Terms of Use.

2. Medical Disclaimer

No Doctor-Patient Relationship: The information provided on this website is for general informational and educational purposes only. It is not intended as, and should not be relied upon as, medical advice. The information on this website does not create a doctor-patient relationship between you and Dr. Kelly Killeen or any member of our staff.

Consult a Medical Professional: You should not use the information on this website for diagnosing or treating a health condition or disease, or prescribing any medication. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Emergency Situations: If you think you may have a medical emergency, call your doctor or 911 immediately. Do not use this website or email to communicate information about a medical emergency.

3. California Privacy Rights (CCPA)

Your Rights Under CCPA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request information about the personal data we have collected about you in the past 12 months.
  • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

California's Shine the Light Law

Pursuant to Section 1798.83 of the California Civil Code, California residents have the right to request information about the types of personal information we share with third parties for direct marketing purposes.

To exercise your California privacy rights, please contact Becca Leland by mail at Kelly Killeen, MD, FACS, Attn.: California Privacy Rights, 436 North Bedford Drive, Suite 103, Beverly Hills, CA 90210 or by email at contact@drkilleen.com.

4. Website Communications Protocols

Consent and Authorization

Your use of the Website constitutes your authorization for your provider(s) and office staff to communicate with you through the means provided by the Website.

Messages You Send

Providers and office staff will provide a timely response to electronic inquiries; however, response times may vary. Emergency or urgent situations requiring immediate attention should not be submitted electronically. If you do not receive a response within three (3) business days, please telephone our office to ensure the message was received.

Information We Send You

By using the Website you have elected to receive your medical information via the Website. Please contact our office if you have any questions regarding your medical treatment.

5. Information We Collect

Personal Information

We may collect the following types of information:

  • Name, birthdate, and contact information (email, phone, mailing address)
  • Protected health information (PHI) as defined by HIPAA
  • Payment information (credit card details, billing address)
  • Website usage data (IP address, browser type, pages visited, cookies)
  • Communications and correspondence with our practice

How We Use Your Information

We use your information to:

  • Provide and maintain our website and services
  • Process appointments and consultations
  • Communicate with you about your care and our services
  • Send newsletters and promotional materials (with your consent)
  • Comply with legal obligations and HIPAA requirements
  • Improve our website and patient experience

Your email address and personal information will not be disclosed to third parties except: (1) with your authorization, (2) to comply with legal processes, or (3) for treatment, healthcare operations, or payment purposes as permitted under HIPAA.

Email Marketing & Opt-Out

You may unsubscribe from promotional emails by clicking the "unsubscribe" link in any email we send. Please note that even if you opt-out of marketing emails, you will still receive transactional emails related to your appointments and care.

6. Before & After Photos

Patient Consent: All before and after photos displayed on our website are of actual patients who have provided written consent for their images to be used for educational and marketing purposes.

Results May Vary: The results shown in before and after photos are specific to each individual patient. Results will vary based on individual anatomy, health status, surgical technique, and post-operative care. These photos do not constitute a guarantee or warranty of specific results.

Your Privacy: If you are a patient and wish to have your photos removed from our website, please contact us at contact@drkilleen.com and we will promptly remove them.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical records are retained in accordance with applicable healthcare regulations and HIPAA requirements.

You may request deletion of your personal information by contacting us at contact@drkilleen.com. Please note that we may need to retain certain information for legal compliance or legitimate business purposes.

8. Cookies & Tracking Technologies

When you visit our Website, we may store information on your device in the form of "Cookies." Cookies help us improve your browsing experience, analyze website traffic, and personalize content.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Please note that disabling cookies may affect your ability to use certain features of our website.

9. Security Measures

We take the security of your personal and medical information seriously. Our website uses encryption (SSL/TLS) to protect data transmitted between your browser and our servers. All information is stored in secure databases that are not accessible to the public internet.

Dr. Kelly Killeen periodically reviews and updates security policies and procedures. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Your Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone.

10. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. When you click on a third-party link, you are subject to that website's privacy policy and terms of use.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Accessibility

We are committed to ensuring our website is accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

If you experience any difficulty accessing our website or have suggestions for improvement, please contact us at contact@drkilleen.com.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Kelly Killeen, MD, FACS

436 North Bedford Drive, Suite 103

Beverly Hills, CA 90210

Email: contact@drkilleen.com

Attn: Privacy Officer / Becca Leland

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post a notice on our website when we make material changes.

Last Updated: November 26, 2025

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436 N. Bedford Dr., Suite 103

Beverly Hills, CA 90210

(323) 800-8588

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